Overview
Dirt and Brush Works, operated by LimaCharlie Gear as a DBA (doing business as), is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights as a user of our website dirtandbrushworks.com.
What Information Is Collected
We collect the following types of personal information when you use our website or submit a form:
- Full name
- Phone number
- Email address
- Service address or property location
- Project details you provide in messages or forms
- General website usage data (browser type, pages visited) via basic analytics
How Data Is Used
We use the information you provide for the following purposes:
- To respond to quote requests and service inquiries
- To schedule and confirm service appointments
- To send job updates, reminders, and follow-up communications
- To send marketing and promotional messages if you have opted in
- To improve our website and customer service
SMS Opt-In Details
Dirt and Brush Works collects SMS opt-in consent through our website contact form at dirtandbrushworks.com. By checking the SMS consent checkbox on our form, you agree to receive text messages from Dirt and Brush Works.
SMS opt-in consent is collected explicitly through a checkbox on our quote request form. Providing your phone number alone does not constitute consent to receive SMS messages. The SMS opt-in checkbox is optional and unchecked by default.
You may opt out of SMS messages at any time by replying STOP to any message. For help, reply HELP. Message and data rates may apply. Message frequency varies.
No Sharing of SMS Opt-In Data: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Cookie and Tracking Info
Our website may use cookies and basic analytics tools to understand how visitors interact with the site. This data is aggregated and not linked to individual identities. Cookies help us improve site performance and user experience. You may disable cookies through your browser settings, though some features may not work as intended.
We do not use tracking pixels or third-party advertising cookies on this website.
Data Security Practices
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes using secure forms and encrypted communications where applicable. However, no data transmission over the internet can be guaranteed 100% secure.
User Rights — Unsubscribe and Update Info
You have the following rights regarding your personal information:
- Unsubscribe from SMS: Reply STOP to any text message at any time
- Unsubscribe from email: Use the unsubscribe link in any email
- Access your data: Request a copy of the information we hold about you
- Update your info: Contact us to correct or update your information
- Delete your data: Request deletion of your personal information
To exercise any of these rights, contact us at [email protected].
No Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We do not share your information with unaffiliated third parties for their own marketing purposes. SMS opt-in data and consent are never shared with any third parties.
We may share information only with service providers who help operate our business (such as scheduling or communication tools), bound by confidentiality agreements, or when required by law.
Children's Privacy
Our services are intended for adults aged 18 and older. We do not knowingly collect personal information from anyone under 18. If you believe we have collected information from a minor, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects the most recent revision. Continued use of our website after changes constitutes your acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy, contact us:
- Email: [email protected]
- Website: dirtandbrushworks.com
- Business: LimaCharlie Gear DBA Dirt and Brush Works — Flowery Branch, GA 30542